Grievance Redressal
Ujjawala Finance is a financial services platform operated by UJJAWALA FINANCE PRIVATE LIMITED, a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India (RBI), bearing Corporate Identity Number (CIN): U74999HR2012PLC046356.
We strictly follow RBI regulations and uphold ethical lending practices to protect and empower our customers. In accordance with RBI directives, we have established a dedicated Grievance Redressal Mechanism that ensures fair, transparent, and time-bound resolution of complaints. If you have any issues, please reach out — our team addresses all concerns promptly, typically within 5 working days, as per RBI norms.